VERY IMPORTANT!!

Class fees are non-refundable. Please check your calendar carefully before committing to a class enrollment. We appreciate as much notice as possible for cancellations. Cancellations must be made no later than 3 business days (Business Days, in this instance, refer to the hours that we are in the office, administratively speaking, managing class enrollments. Specifically, Monday through Friday, excluding major holidays, between the hours of 9:00AM and 6:00 PM) BEFORE the date of your class*, in order to maintain a class credit. Failure to do so means forfeiture of your class fee. If arrangements are made before the deadline, students may transfer fees, as a credit, to another class (subject to availability). There are no make-up classes for any classes missed. If you miss one class in a series you may not be able to continue with the series without first scheduling a private lesson ($40 per hour) to get caught up. Please keep in mind that Private Lessons are not always available.

* For example, if your class is at 12:30 PM on a Saturday, Sunday OR Monday, you must call or send an email to cancel your class before 9:00 AM on the Wednesday before.

We know that's a strict policy, but it helps us get wait-listers into cancelled spots in a timely fashion. We're happy to discuss your dilemma on a case to case basis.

In the unlikely event that class is canceled by the Stitch Lab, you can either opt to keep a credit for a future class with us, or choose to receive a full refund.

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